Managing critical infrastructure can seem like a 24/7 job. Your entire business relies on being up and running whenever necessary. How can you risk downtime, or even inefficiency? Now, you don’t have to. Gain back your peace of mind with Remote Monitoring Service (RMS) from Schneider Electric™.
RMS is an easy-to-use, secure, real-time web-based service that serves as a second set of eyes into the health and status of your company’s data center infrastructure. Our experts proactively monitor your equipment to identify and anticipate threats before they become significant, saving valuable time and money. We guarantee notification through a customer call of any issues that may become significant — even if multiple calls are necessary.
Advanced methods to identify threats
Schneider Electric maintains an extensive, centralized database of monitored products. This allows us to combine data from all our customers’ devices to better track, predict, and remediate issues.
By utilizing customer-specific and global trending techniques, RMS professionals identify and anticipate physical infrastructure threats before they occur — 24 hours per day, 365 days per year:
- Monitoring is initiated by your products/system, not by Schneider Electric, so we do not access your network directly.
- 24/7 monitoring is ensured by built-in redundancies from network cards to RMS data centers.
- You will have access to data during and after an event and reports are defined by you.
- RMS can be purchased separately or as part of a wider plan that adds best-in-class on-site services.
Bonus monitoring of efficiency
As an added benefit, our experts also ensure that your infrastructure is running as efficiently as possible for equipment performance and productivity, reliability, and energy savings. So even when you are not available, RMS lowers your total cost of ownership, improves first-time fix rates, and increases your peace of mind.