Microsoft Technology Centers (MTCs) are collaborative environments where innovators go to conceive breakthrough, customized solutions. And since 2000, APC™ by Schneider Electric™ has supported MTC’s high demand data centers.
Because MTC data centers are in constant flux, their equipment requires continuous reconfiguration to expose customers to various solutions. They use flexible and highly reliable APC by Schneider Electric data center equipment to foster innovation-centred environments for their customers.
After determining that constant monitoring was critical to maintaining the integrity of their facilities, they turned to their longstanding global partner, Schneider Electric.Versatility and dependability
Schneider Electric Remote Monitoring Services has made life easier for MTC technicians because primary and secondary support is available around-the-clock. Now, MTC can:
- Address environmental or system changes faster than ever before using economical and easy-to-use web based services
- Reduce the complexity of managing their infrastructure
- Minimize the strain on internal resources
- Maintain high availability and reliability
- Receive automated notifications anytime when preset thresholds are exceeded
Installation and deployment across all U.S.-based centers was quick and easy. And the service was instantly adopted by employees.
Experts always at hand
Schneider Electric Remote Monitoring Services technicians are experts in monitoring the health status of physical infrastructures. They are trained to diagnose, notify, and resolve problems before they become critical. The addition of maintenance contracts managed by Schneider Electric saves valuable time in scheduling service appointments.
Above all benefits, MTC operators have gained peace of mind. “The Remote Monitoring Service provided by Schneider Electric has proven to be an invaluable tool. The immediate notifications and the maintenance scheduling help give me peace of mind that my facility is running smoothly,” says Christian Lavista, Technical Director, New York Microsoft Technology Center.